FAQ
Got a Question?
We are located next to Walters River Cafe and the Jetty. Parking can be found at Point Walter Reserve Carpark.
If you cannot make your booking, please reschedule by emailing us ASAP!
Please also check your contact number or email prior to your booking in case your booking has to be rescheduled due to unsuitable weather conditions.
If you cannot make your booking for your own personal reasons, please call us with 24hours notice to reschedule. We will then give you a gift voucher code so you can re-book with us on a different date free of charge.
Saturdays & Sundays 10am-5pm.
Equipment availability is subject to weather conditions.
Check our Facebook Page for updates on weather conditions and our operations availability.
Yes we do! We make your experience extremely safe, with a full safety briefing, life jackets and our safety boat on standby.
Our Swans have 2 seats per boat (2 Adults or 1 Adult 1 Child).
We can also fit a small child between two Adults (up to staff discretion).
If the weather is to windy we cannot operate our activities. We will notify everyone ASAP via SMS, either a day before or on the day
2 and a half people can fit on our Swan Pedal Boats. A small child up to 7yrs of age can fit between the 2 other passengers.
No you do not. All of our fun equipment is easy to use! Our friendly team can giving you a helping hand if needed.
Please arrive 15 mins before your booking to have your life jacket fitted and have your safety briefing. Please make sure you are on time, so you can enjoy your full session on the water!
IMPORTANT INFORMATION
We do accept walk-ins & encourage you to just show up on the day!
Please arrive 15 mins before your booking to have your life jacket fitted and have your safety briefing. Please make sure you are on time, so you can enjoy your full session on the water!